Privacy Policy

01 Overview

Riyadh Designer ("we", "us", "our") is committed to protecting the privacy of our clients, website visitors, and partners. This Privacy Policy describes what personal information we collect, why we collect it, how we use it, and the rights you have over your data.

This policy applies to www.riyadhdesigner.com and to all services we provide — graphic design, web design, freelance contracts, social media management, and training. It is designed to comply with the Kingdom of Saudi Arabia's Personal Data Protection Law (PDPL) and, where applicable, the EU's GDPR.

02 Information We Collect

We collect personal data only when necessary to deliver our services or respond to your inquiries. This includes:

• Contact Information: Name, email address, phone/WhatsApp number, company name.
• Project Data: Brief, requirements, feedback, and files you share with us.
• Billing Information: Invoice details, payment method, tax information (where required).
• Technical Data: IP address, browser type, device information, and pages visited (via Google Analytics).
• Communication Data: Emails, WhatsApp messages, and call records related to your project.

We do not collect sensitive personal data (such as health, religion, or biometric data) unless strictly required for a specific service and with your explicit consent.

03 How We Use Your Data

Your personal information is used for the following purposes:

• Responding to your inquiries and preparing project quotes.
• Delivering and managing your project end-to-end.
• Issuing invoices, processing payments, and complying with Saudi tax regulations.
• Sending project updates and, with your consent, occasional service announcements.
• Improving our website, services, and user experience.
• Complying with legal obligations under Saudi law.

We never sell your personal data to third parties.

04 Cookies & Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and analyze traffic. Specifically:

• Google Analytics 4 (GA4): Tracks anonymous usage statistics like page views, session duration, and traffic sources.
• Google Tag Manager (GTM): Manages tracking scripts centrally.
• Essential Cookies: Required for basic site functionality (e.g., language preference).

You can disable cookies in your browser settings at any time. This may affect some website features but will not impact our ability to serve you.

05 Data Sharing

We do not sell or rent your personal data. We may share it only with:

• Service Providers: Trusted third parties that help us operate (hosting, email, payment processing, analytics). All are bound by confidentiality and data protection obligations.
• Legal Authorities: When required by Saudi law, court order, or regulatory authority.
• Business Transfers: In the unlikely event of a merger or acquisition, your data may be transferred. You will be notified in advance.

06 Data Security

We take data security seriously. Measures we use to protect your information include:

• SSL/TLS encryption on all pages (HTTPS).
• Secure password-protected systems and two-factor authentication.
• Restricted access — only team members who need your data can see it.
• Regular software updates and security reviews.
• Encrypted cloud backups.

However, no system is 100% secure. If we ever detect a data breach affecting you, we will notify you and the relevant Saudi authorities within 72 hours, as required by the PDPL.

07 Your Rights

Under the Saudi PDPL and international standards, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to fix inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal retention requirements).
• Restriction: Limit how we process your data in certain cases.
• Objection: Object to processing based on legitimate interest or for marketing.
• Portability: Request your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw consent at any time for consent-based processing.

To exercise any of these rights, email us at info@riyadhdesigner.com. We respond within 30 days.

08 Data Retention

We retain personal data only as long as necessary:

• Project data: Up to 5 years after project completion (for warranty, support, and legal records).
• Invoices & tax records: As required by Saudi tax regulations (typically 6 years).
• Marketing contacts: Until you unsubscribe.
• Website analytics: 14 months (Google Analytics default).

09 Third-Party Services

Our website and services may include integrations with third parties. These have their own privacy policies:

• Google Analytics 4 (Google LLC)
• Google Search Console
• WhatsApp Business (Meta Platforms)
• Payment processors (Mada, Visa, Mastercard, and banks)

We recommend reviewing their policies if you have specific concerns.

10 Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.

11 International Users

Riyadh Designer is based in Riyadh, Saudi Arabia. If you access our website from outside the Kingdom, your data may be transferred to and processed in Saudi Arabia. By using our services, you consent to this transfer. We take steps to ensure your data receives an adequate level of protection regardless of where it is processed.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will always reflect the most recent version. Significant changes will be announced on our website or by email.

13 Contact Us

For any questions about this Privacy Policy or your personal data, contact our privacy team: